Borough of Poole is the local government authority
responsible for delivering services to the people, communities and businesses
in the coastal town of Poole.
Last month, they launched their new-look website based upon
their recent Easysite web CMS system. Brilliantly designed, we think it’s
easily one of the best looking local government websites we’ve seen in a long
while… But not only does it look great, Poole have utilised a full range of
Easysite functionality to help service the residents of Poole.
With Easysite, Borough of Poole Council provides local
residents with online applications for a range of services, from Housing
Benefits to Planning Permission, Business Rates to Beach Hut hire! All in one,
easy-to-access information hub.
Not only can local residents get the information they need
quickly and easily, but through Easysite’s Forms application they can also
inform the council on a variety of issues from reporting Graffiti, Fly Tipping,
Lost Dogs, etc. through to more general complaints/feedback on local council
services.
The new look site has a fluid customer journey, with ease of
finding and completing tasks straight forward to complete, Socitm awarded the
site 4 stars.
This, combined with a powerful events calendar and W3C
Priority 2 (AA) accessibility, the Borough of Poole have a truly accessible and
interactive website they can be proud of.
With over 1 in 4 local residents having used the previous, further
development is planned to make the new look www.poole.gov.uk
even more popular.
